Symantec endpoint protection clients not updating from sepm
It just seems as though Live Update is storing the updates in one place and the clients (manager?) are looking for them somewhere else, hence there never being any new updates!?As a best practice, ensure that the SEPM is upgraded to the very latest release of SEP.
all in all, this did not work, it was a desperate situation for me as all my Windows XP and Vista machine ere not updating so I had to allow manual updates.
I think the problem might be that the client package was configured to be unmanaged.
"Download Live Update Content" shows that Live Update starts, checks for updates and does/does not download them as appropriate. I haven't tried to download the definitions on any of the clients themselves as it kind of defeats the object of having a managed solution!
To verify that the SEPM content has been updated, look in the following folder: "C:\Program Files\Symantec\Symantec Endpoint Protection Manger\Inetpub\content\" b. This is the date and build number of the definition set installed.
Typically, there will be 3 numbered folders present. Please note that the definition set installed may have been published the previous day and a set for the current day may not yet be available. Looking inside the folder that matches the set downloaded and installed, There should be a folder named "Full" and a zip file named "Full.zip". Looking inside the "Full" folder, there should be the files typically associated with a virus definition set.
This cleared whatever was blocking my liveupdate, now it's working just fine.