Symantec endpoint protection clients not updating from sepm

Posted by / 07-Nov-2020 20:00

It just seems as though Live Update is storing the updates in one place and the clients (manager?) are looking for them somewhere else, hence there never being any new updates!?As a best practice, ensure that the SEPM is upgraded to the very latest release of SEP.

all in all, this did not work, it was a desperate situation for me as all my Windows XP and Vista machine ere not updating so I had to allow manual updates.

I think the problem might be that the client package was configured to be unmanaged.

"Download Live Update Content" shows that Live Update starts, checks for updates and does/does not download them as appropriate. I haven't tried to download the definitions on any of the clients themselves as it kind of defeats the object of having a managed solution!

To verify that the SEPM content has been updated, look in the following folder: "C:\Program Files\Symantec\Symantec Endpoint Protection Manger\Inetpub\content\" b. This is the date and build number of the definition set installed.

Typically, there will be 3 numbered folders present. Please note that the definition set installed may have been published the previous day and a set for the current day may not yet be available. Looking inside the folder that matches the set downloaded and installed, There should be a folder named "Full" and a zip file named "Full.zip". Looking inside the "Full" folder, there should be the files typically associated with a virus definition set.

symantec endpoint protection clients not updating from sepm-5symantec endpoint protection clients not updating from sepm-36symantec endpoint protection clients not updating from sepm-71

This cleared whatever was blocking my liveupdate, now it's working just fine.